Shipnix is scheduled to sunset on Jan 28, 2025. Please read our official statement for more information.

PrivacyPrivacy Policy

Personal data is information that can be linked to you as a person.

There may be names and contact information, but also a lot of other information that can be linked to you more indirectly.

In this privacy statement, you can read about which personal data Shipnix is responsible for processing.

It is important to us that you know what kind of personal data we process, so that you can safeguard your rights under the privacy laws.

Shipnix is responsible for the processing of all personal data, where we ourselves determine the purpose of the processing of the information and the instruments we use for this.

In this privacy statement, you can read more about the treatments for which Shipnix is responsible for processing.

Our privacy legislation is regulated through Norwegian law. If you have concerns about our policy, you can file a complaint to the Norwegian Data Protection Authority

By providing using our services, you accept the terms described in this Privacy Policy.

When does Shipnix collect personal data?

We mainly process information about you in the following cases:

  • You have registered a user for our service
  • You have opted in for a newsletter through our site
  • You have sent us an email

Shipnix has an IT operating model where we operate a large part of our systems ourselves, but where we have also left the operation of some systems to external parties.

External parties that handle your data is:

What personal data we collect

On Shipnix, we seek to limit the amount of personal data we collect to the absolute necessities.

In the databases of our service Shipnix, we store the following personal data:

  • Your email address for authentication


Your payment information is exclusively collected through Stripe, including name, address, company name VAT ID and other data you handle via the Stripe Billing Portal. We refer to the Stripe for updated details on their privacy policy as linked above.

Web analysis

We track anonymized data through Plausible Analytics.

Plausible does not use cookies and does not collect any personal data.

Right to get an overview of your personal data

You have a right to get an overview over the personal data we store about you.

All the personal data we store about you is accessible through the user profile dashboard.

Right to delete your personal data

You can easily delete all personal data connected to you through the Shipnix dashboard by first logging in with your user, going to the user profile and choosing to delete your account.

To be fully compliant with privacy legislation, we also delete your data regarding both active and cancelled subscriptions.

We do not refund an active subscription if you delete your account during an active subscription, but your subscription will be cancelled and there will be no additional charges.


If you have an active dialogue with us through email, we could store your information for up to two years, but if there is no practical use for the correspondance, we have a policy of deleting it much earlier, which we usually do.


We store cookies for enabling authentication and essential features for using our service. These cookies are never shared with any third parties.

Encrypted passwords

Passwords are encrypted and exclusively managed by you, the user. Representatives from Shipnix or Lillo Interactive AS will never ask you for your password.